INFORMATIONAL: Potential issue with Parallels Client crashing due to Microsoft Updatetimer2020-06-16T18:23:15.119015+00:00
Parallels Client for Windows is crashing shortly after start.
The faulting module when you launch Parallels Client is ServerClient.exe with the following crash signature.
faulting application name: APPServerClient.exe, version: 17.1.21792.0, time stamp: 0x5ec4ecc5
Faulting module name: gdi32full.dll, version: 10.0.18362.900, time stamp: 0xed06892c
Exception code: 0xc000041d
Fault offset: 0x00000000000d11b0
Faulting process id: 0x2420
Faulting application start time: 0x01d63fe52b97a476
Faulting application path: C:\Program Files\Parallels\Client\APPServerClient.exe
Faulting module path: C:\WINDOWS\System32\gdi32full.dll
Report Id: cf4fa14a-ecfa-463b-90f7-4b00397ff910
Faulting package full name:
Faulting package-relative application ID:
Application Error 1000 (100)
Parallels Engineering reported the issue to Microsoft. The problem expected to be fixed in one of the upcoming Microsoft updates.
Please uninstall the 64-bit Parallels Client for Windows and use the 32-bit version (Full or Basic) which can be downloaded from here:
Please check the following knowledge based article for more information
If you are experiencing symptoms please contact email@example.com for assistance.
Secure Cloud Services Support Team.