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INFORMATIONAL: Potential issue with Parallels Client crashing due to Microsoft Update timer2020-06-16T18:23:15.119015+00:00

Potential Symptons Parallels Client for Windows is crashing shortly after start. The faulting module when you launch Parallels Client is ServerClient.exe with the following crash signature. faulting application name: APPServerClient.exe, version: 17.1.21792.0, time stamp: 0x5ec4ecc5 Faulting module name: gdi32full.dll, version: 10.0.18362.900, time stamp: 0xed06892c Exception code: 0xc000041d Fault offset: 0x00000000000d11b0 Faulting process id: 0x2420 Faulting application start time: 0x01d63fe52b97a476 Faulting application path: C:\Program Files\Parallels\Client\APPServerClient.exe Faulting module path: C:\WINDOWS\System32\gdi32full.dll Report Id: cf4fa14a-ecfa-463b-90f7-4b00397ff910 Faulting package full name: Faulting package-relative application ID: Application Error 1000 (100) Cause Resolution Parallels Engineering reported the issue to Microsoft. The problem expected to be fixed in one of the upcoming Microsoft updates. Workaround #1 Please uninstall the 64-bit Parallels Client for Windows and use the 32-bit version (Full or Basic) which can be downloaded from here: https://www.parallels.com/products/ras/download/links/?_ga=2.152052785.988815973.1592331118-886187545.1592331118 Please check the following knowledge based article for more information https://kb.parallels.com/en/125027 If you are experiencing symptoms please contact support@goscs.com for assistance. Thank You Secure Cloud Services Support Team.